ReachRoller connects to your HelpScout collections and keeps every article translated into every language you serve — automatically. New article published? Translated. Updated? Re-translated.
Free to start. Bring your own OpenAI API key.
The problem
Manual translation doesn't scale
Every new article and every update means retranslating from scratch. Your non-English docs fall further behind every week.
Copy-paste breaks your formatting
Machine-translated content loses headers, code blocks, links, images. You spend hours reformatting — then do it again next month.
Translated docs go stale
Your source docs get updated. Your translations don't. Users in other languages read outdated — sometimes wrong — information.
How it works
Connect HelpScout
Enter your HelpScout API key. ReachRoller reads your live collections and articles directly — no import, no export, no CSV.
Choose your target languages
Select which HelpScout collections to translate into. One source, as many target languages as you serve. French, Arabic, Japanese, and more.
Translate
One click runs GPT-4o-mini on each article. Title and body are translated in separate calls for accuracy. All HTML formatting preserved — exactly as written.
Stay in sync
New article published? It appears in your dashboard automatically. Click translate. Done. No manual checking, no missed articles.
In action
Every translated article is created directly inside HelpScout — real, editable, publishable. Not a sync layer. Not a workaround. Native HelpScout articles in every language.
When translation completes, you get a direct link to the article editor in HelpScout. Review it, publish it, or edit it — it's yours.
5 languages · 1 article · formatting preserved
Features
HelpScout native
Reads from and publishes to HelpScout directly via API. Translated articles are real HelpScout articles — not stubs, not copies. Edit them anytime.
Format-preserving
HTML tags, images, code blocks, tables, links — all preserved exactly. GPT-4o-mini translates the content, not the structure.
Automatic detection
New articles appear in your dashboard the moment they're published in HelpScout. Never miss a doc that needs translating.
GPT-4o-mini powered
Fast, affordable, high-quality translation. Title and body translated in separate calls to avoid truncation — no cut-off articles.
Any target language
HelpScout supports 30+ languages. ReachRoller translates into all of them — French, Arabic, German, Japanese, Portuguese, and more.
Bring your own OpenAI key
You pay OpenAI directly at standard rates. No markup, no per-translation fees, no credits system. Free forever.
The story
A client ran four language versions of their HelpScout knowledge base manually. Every article update meant four separate translations. They'd put it off for weeks. Docs fell out of sync. Customers wrote in asking about features that had been updated months ago.
We built the system to automate the entire sync. What used to take half a day now runs in minutes. The team stopped thinking about translated docs entirely — they just write, and the rest happens.
That's what this tool does.